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Overview Features
Site Management
Web App For Back-Office Team
Fleet Management
Web App For Back-Office Team
Schedule Management
Web App For Back-Office Team
System Module
Web App For Back-Office Team
People and Culture
Web App For Back-Office Team
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FAQS
Frequently Asked Questions
Find out quick answers to frequently asked questions
Q: What is Zepiex?
Zepiex is a user-friendly, cloud-based security guard management platform designed to streamline operations for security companies. It facilitates seamless communication between management, security personnel, and clients, eliminating the need for traditional paperwork and enhancing overall efficiency.
Q: How much does Zepiex cost?
Zepiex offers a cost-effective pricing model, starting at $10 per active security guard per month. You can add as many guards as needed, with charges based solely on the number of active guards.
Q: Is there any Contract to be signed ?
No, Zepiex operates on a flexible monthly subscription basis without long-term contracts. You have the freedom to cancel your service at any time.
Q: Can I add multiple clients and post sites?
Yes, Zepiex allows you to add an unlimited number of clients and post sites without any additional charges.
Q: How does Zepiex work?
Zepiex provides a real-time security patrol solution through both mobile and web applications. It enhances guard performance and simplifies communication within your organization, connecting on-site guards with managers and clients efficiently.
Q: Is Zepiex available globally?
Yes, being a cloud-based platform, Zepiex is accessible worldwide without geographical restrictions.
Q: Is there a free trial available?
Yes, Zepiex offers a 30-day free trial, allowing you to experience the platform's features before committing to a subscription.
Q: What devices are compatible with Zepiex?
Zepiex is compatible with smartphones (Android and iOS) and PCs/laptops, requiring no additional hardware.
Q: What is the QR code feature?
Each guard is assigned a unique QR code to scan during check-in and check-out at post sites, streamlining task completion tracking.
Q: Does Zepiex have a time clock feature?
Each guard is assigned a unique QR code to scan during check-in and check-out at post sites, streamlining task completion tracking.
Q: Does Zepiex have a time clock feature?
Yes, Zepiex includes a time clock system that serves as an advanced alternative to manual attendance tracking and timesheets.
Q: Do guards need training to use the app?
No extensive training is required. Zepiex is designed for ease of use, allowing guards to become proficient with the app within minutes.
Q: How can I reach Zepiex support?
For any inquiries or support, you can contact our help center via live chat or email us at support@zepiex.com.
Get in touch with our support team if you still can’t find your answer.